Privacy Policies

A Quickversion

We don't sell your information and we don't use it for anything except providing you the services you signed up for. We don't report customer financials or details to any agency. You are responsible for calculating and reporting your own tax liabilities, as required by your particular jurisdiction. (ACE) is located and operated in Costa Rica, and offers access to Price Per Head Bookmaking Software and to dedicated international call centers to bookmakers worldwide. In order to provide services to our clients, we will occasionally ask for or retain personal identifiable information ("PII"), as outlined by this document.

ACE is committed to respecting your privacy and to complying with applicable data protection and privacy laws, with this document outlining our collection and storing practices, and explaining how we use and safeguard your PII for the purpose of offering you bookmaking software services. If you do not understand the Privacy Policy or how we handle or use the PII which you provide to us then you are invited to send in your questions to [email protected] and our staff will be happy to clarify.

We collect PII when you register and use our bookmaking services, make customer inquiries, register for information or other services from ACE, or when you respond to communications from us (such as questionnaires or surveys). The PII we will collect from you may include, for example, your name, email address, and telephone number.

The PII which you provide to us will be processed for one or more of the following Purposes: (i) to allow us to provide you with bookmaking software services; (ii) to process any of your requests for information; (iii) to provide member support services to you; (iv) to market our services or products or those of other entities existing within the same group of companies in which ACE exists; (v) to notify you about updates to our software and/or services; and (vi) to support any of the intended purposes specifically stated at the time at which you provided the PII.

Your PII may, for the Purposes, be disclosed for processing to any of the following Recipients: (i) and their employees who have a need to know such information; (ii) to any third parties which provide services to ACE in order to allow or enable us to provide you with bookmaking services, (iii) to any potential purchasers or investors in any company within the ACE Group. Any processing performed by any Recipients will, where required by law, be governed by a data processing agreement in the form required by law, preserving any and all of your statutory data protection rights and obligating the Recipients to respect the PII and handle it in accordance with the relevant laws.

Your PII will not be stored for any longer period than is necessary for the purposes for which it was collected.

Out of respect for your right to privacy we are happy to provide you with an easy means to decline receiving email or phone offers from us or from any other companies within the ACE Group. At any time, you may request to discontinue receiving these offers by sending a blank message with the word "Remove" in the subject area to [email protected] or call (800) 909-5193. Please note that once this request is made, all your information is deleted from our database.

This Privacy Policy is subject to change, so please check it regularly. We reserve the right to amend or modify this Privacy Policy at any time and in response to changes in applicable data protection and privacy legislation. In the event the Purposes change, we will notify you as soon as possible and, where required, seek your consent where such notification relates to a new additional purpose for processing.

If you have any enquiry about this Privacy Policy please write to [email protected]

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