If you’re an agent booking action on a pay per head service and you’re thinking about moving your players to a new sportsbook platform, the switch itself is usually what holds you back. You’ve spent years building your player list, setting credit limits, and tracking who owes what. The last thing you want is a messy move that confuses your players or loses track of a single open bet.
The good news is that a migration doesn’t have to be hard. The right provider handles almost all of it for you. When you compare options, look for a company that has competitive prices, 24/7 customer support, lots of betting options, sharp lines, and the ability to move over all of your players, limits, pending wagers, and current balances. If a provider can’t do that last part, keep looking.
Switching providers is a chance to upgrade your whole operation, not just change websites. Before you commit, make sure the new platform checks every one of these boxes.
Your weekly cost per active player comes straight out of your profit, so it adds up fast as your book grows. Compare the real price, including any setup fees or extras, and read up on what a pay per head platform should cost before you sign anything.
Your players bet at all hours, and you’ll need help at all hours too. During a migration that matters even more, because questions tend to come up the first few days on any new site. A provider with real people answering around the clock is worth more than a slick website with a support inbox that goes quiet at night.
Players stick with a book that gives them plenty to bet on. Live in-game wagering, casino games, props, and horse racing all keep action coming in between the big games. Just as important are the lines behind those options. Soft, slow lines get picked apart by sharp bettors, and that money comes out of your pocket.
This is the part many agents forget to ask about. A provider that only creates blank accounts leaves you rebuilding every limit by hand and explaining to players why their open bets disappeared. Ask exactly what gets moved over: player IDs and passwords, credit and wager limits, pending wagers at their original line and price, and current balances. If the answer to any of those is no, expect extra work and unhappy players during the first week on the new site.
One of the best pay per head options in the business that checks all of the above boxes is AcePerHead.com. Prices per player start as low as $3 per week. The customer service team speaks American English, is open 24/7, and can be reached by phone call, SMS text, Telegram, live chat, and email. If you want to see what that looks like in practice, here’s more on Ace’s round-the-clock agent support.
Ace also offers more betting options than other services, with 3 different live in-game betting platforms, 3 different casinos, a prop builder, and a racebook. That gives your players more ways to stay active every day of the week, not just on Sundays.
Ace has sharp professional players betting on its website, so as soon as those players bet, the lines get moved immediately and aggressively. That helps Ace offer some of the sharpest and fastest-moving lines in the business. Sharper lines and more betting options work together to protect your hold, and for an agent, that difference shows up every week in your settlement.
Ace handles the migration for you, and you can choose how to hand over your information. Either way, here’s what moves over:
The simplest option is to email Ace a screenshot of your players’ information and any pending wagers. The team creates the accounts and the bets on its system from there, and you never have to hand over your current login. All you have to do as the agent is send your players the new website to use going forward. Because their login details stay the same, most players can start betting right away without asking you a single question.
If you’d rather not gather screenshots, you can give Ace your current website name, agent ID, and password instead. The team logs in and copies over all of the information for you, which is usually the fastest route for a large book. If you choose this option, change that password once the move is complete.
As an agent on Ace, you can also create your own players directly in the agent backend. If you’d rather handle the migration personally, you can set up each account, limit, and detail yourself. Many agents use a mix: they let Ace move the bulk of the book, then add new players themselves as they come in.
Even when the provider does the heavy lifting, a little planning on your end keeps the move clean. These steps help you avoid surprises.
Try to switch during a quieter stretch of the week, ideally right after your weekly settlement. With football in full swing and basketball on the way, you don’t want to be moving players on a Sunday morning or right before a big primetime game. A midweek move gives everyone a few calm days to get comfortable before the weekend rush.
Before you hand anything over, take a look at who is actually still active. Close out accounts that haven’t bet in months, and decide whether any limits need adjusting. Moving a clean list is faster, and it means your new site starts out organized.
Your players trust you, not the website, so the message should come from you. Keep it short: the new site address, a note that their login and balance are the same, and how to reach you with questions. Send it to everyone at once so nobody keeps betting on the old site by mistake. Ace’s guide to switching to AcePerHead covers the process in more detail if you want to walk through it ahead of time.
Once your players are on the new site, spend a few minutes confirming the details. Compare a handful of player balances against your old records, check that open bets show the right line and amount, and make sure limits look the way you expect. If you shared your old login, change that password once the migration is done. If anything looks off, support is available 24/7 to fix it right away.
If you’re still comparing providers before you move, our guide on how to switch pay per head sportsbook providers covers what to look for first.
For most players, the change feels like an upgrade rather than a disruption. They log in with the same details, see the same balance, and find their open bets waiting for them. Then they discover more ways to bet: three live in-game platforms, three casinos, a prop builder, and a racebook. A book with more to offer gives players fewer reasons to look elsewhere, and that helps you keep the players you worked hard to win.
On your side, you get faster-moving lines, a stronger weekly hold, and a support team that picks up whenever you need it. That’s the real reason to switch. It isn’t just a new website. It’s a better setup for running your book.
If you’re looking to migrate your players over to a new sportsbook platform, Ace makes the move simple and fast, and the Price Per Head starts at just $3 per player. Call Ace today at 1-800-909-5193 or message the team on Telegram at 1-516-817-5967 to get set up immediately, or Create Your Package online now.